Privacy Policy

Statement Of Privacy Policy

Effective Date: 16 July 2009

At MONICO MONITORING, INC., (“MONICO”) we take the privacy and security of our users seriously. We are committed to protecting the personal information you share with us and do not distribute this information to third parties or individuals without your advance permission or as required by law. The website at https://www.monicoinc.com (the “Website”) is owned by MONICO MONITORING, INC., a Texas corporation.

By accessing this Website, you agree to the collection and use of your information by us in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, then do not access the Website.

Definitions of Certain Terms Used in this Statement

“Access to the Website” or “access” means entering, exiting, communicating with, viewing or making use of any portion of the Website and/or information on the Website by any means.

“MONICO” means MONICO MONITORING, INC., a Texas corporation, and any parents, subsidiaries, affiliates, officers, members, directors, managers, employees, agents, attorneys, and/or suppliers of MONICO MONITORING, INC. The terms “us,” “we,” and “our” mean MONICO.

“Services” and “MONICO Services” means all services and products provided by MONICO, including, but not limited to, developing both software and hardware for monitoring and installing such software and hardware and servicing such software and hardware. MONICO reserves the right to revise, modify, alter, discontinue, add or otherwise change the Services at any time without notice. Where applicable, Services includes, but is not limited to, those services and products of MONICO posted on the Website.

“Trademark” means both trademark and service mark as applicable.

“User” means you and includes any natural or legal person who accesses the Website for any purpose.

“Website” means www.monicoinc.com and all of its web pages or other objects with the common domain name of “monico.com.” The Website is owned and operated by MONICO.

“You” and “your” mean the User.

What this Privacy Policy Covers

This Privacy Policy covers MONICO’s treatment of personally identifiable information that MONICO collects when you access the Website. This policy does not describe information collection policies on other sites, including those linked to or from MONICO. This Privacy Policy does not include or cover the privacy and the confidentiality of communications content when using MONICO Services. MONICO does not guarantee or warrant or agree that your communications will remain confidential or private.

What Data Do We Collect

Two types of information are collected from Website visitors and users: site usage data and user data. MONICO may use information from you and about you to provide products and services and customer support, resolve disputes, troubleshoot problems; enforce any terms and conditions governing the use of the Website and any other agreements with you, and improve MONICO’s services and products, compare information for accuracy, and verify your identity.

Site Usage Data

MONICO automatically collects, at an aggregate level, website usage information when a person visits the Website. This information helps us measure our visitor’s interest in our site, evaluate how our users navigate and use our Website, improve the Website and better serve our users, customers and prospective customers. Site usage information includes, but is not limited to, information on IP address, browser type, operating system, and country, and trace paths followed by users. MONICO may use a third party to collect this information. This category of information is not personally identifiable information. It may include the placement of “cookies” on your computer and the use of web server logs to gather information about the user’s browsing activities. Cookies are a feature of web browser software that allows recognition of the computer used to access a website. Cookies are small pieces of data stored by the web browser on your computer’s hard drive. Web server logs allow us to count how many people visit the Website and evaluate the visitor capacity of the Website.

User Data

To communicate with our users, MONICO collects the following personally identifiable information from you: your first and last name, your e-mail address, your home or other physical address including your city, state, and zip code or mailing code and any other information that we may need to contact you physically or online for billing and/or promotional purposes and/or any other purpose considered appropriate by MONICO. User Data is may be collected and processed by MONICO or third party service providers.

All user data is collected voluntarily; you have the right to refuse to provide any of the personal information and not to use the Website. If you choose not to provide all of the required information requested by MONICO, MONICO reserves the right to deny you access to the Website.

If you do provide the information, you represent to MONICO that the information is true, correct and current as of the day you provide it.

We do not knowingly collect information from children under the age of 18. If you are under the age of 18, do not send any information about yourself to us, including information such as your name, address, or e-mail address. In the event that we are informed we have collected any personal information from a child under the age of 18 without verification of parental consent, we will delete that information from our database as quickly as possible.

How We Use the Data

We use your e-mail information to send you news and information concerning the products and services provided by MONICO, sales information and information concerning the use of our products and services. We may use an automated list provider for distributing our information. From time to time, we may also send you email on topics of interest or send email to seek your feedback.

MONICO does not distribute unsolicited bulk mail via e-mail (also called spam). We are committed to protecting the personal information you share with us. We do not rent, sell, trade, or lease your personal information, including your name and email address, to third parties or individuals without your advance permission.

Data necessary to provide the services and products of MONICO are used for that purpose.

Any and all information which is voluntarily submitted may be used to improve the products and services of MONICO. MONICO reserves the right to utilize anonymous information for marketing purposes, including displaying or otherwise using your comments concerning the products and services and you agree you are not entitled to compensation for such use.

Disclosure of Information

MONICO may disclose information about you, without notice to you, when MONICO determines in good faith that the disclosure is required by law or legal process, to respond to claims, or to protect the rights, property or safety of MONICO or others.

Security of Your Information

We take the security of your personal information seriously and take precautions to secure the information provided to us. However, no electronic communication of information over the Internet or electronic storage of information can be guaranteed to be completely secure. Although we take great care to protect your personal information, MONICO cannot and does not warrant the security of any information that you submit to us. You submit such information to us at your own risk.

How to Opt-Out

If, at any time, you decide that you no longer wish to receive information from us, email us at admin@monicoinc.com. Please note that changes to your preferences may not be effective immediately.

Other Terms and Conditions

Information collected may be stored and processed in any country in which MONICO and its affiliates maintain facilities. MONICO reserves the right to transfer information outside of your country and, by using the Website, you consent to any such transfer.

If there is a sale or other transfer of all or substantially all of MONICO’s assets, MONICO reserves the right to transfer any and all of your information to the third party acquiring such assets.

Links to Other Websites

This Website may contain links to other websites including online advertisers.

MONICO does not have control over third-party websites and is not responsible for the privacy policies of third-party sites. Whenever you access another website, you may be asked to provide registration or other information. Any information you provide on a third party’s website goes to the third party. You should familiarize yourself with the privacy policy of the third-party.

Advertisers (or the companies that serve advertisements on their behalf) often track and store certain anonymous information about the users of a site. MONICO neither controls this process nor has access to the information gathered by these advertisers.

Parts of the Website may require the use of browser plug-ins. While the plug-ins are needed to view or listen to some content, you retain control and choice about conducting the download. When MONICO creates and posts web pages that require software plug-ins for viewing, the plug-ins are provided by their manufacturer for download and use free of charge. MONICO does not guarantee that any plug-in will remain free, or that the manufacturer will not collect personally identifying information about you when you elect to download the software from its site or that the plug-in will work with your browser or that the plug-in will not affect your computer adversely. You are responsible for reviewing and accepting the privacy policy of any plug-in provider.

The Privacy Policy outlined in this document applies solely to information collected by MONICO.

Changes to Our Privacy Policy 

We reserve the right to change or modify this Privacy Policy. We will notify users by posting the new policy on our Website if our privacy policy changes. It is your obligation to check for any changes before you provide any information to us. Please check here periodically to review our latest policy. You will be provided with an opportunity to review the current Privacy Policy and accept the policy when you access the Website and your continued access to and use of the Website constitutes your acceptance of any changes or modifications.

No change shall be applied retroactively to any information you provided to us before the change. If you provide any additional information to us or if you correct or modify any information you have previously provided to us, you agree that the provisions of the Privacy Policy in effect at the time you provide such additional information or modify or correct previously provided information shall apply to all of the information you have provided to us, both old and new.

How to Contact Us

If you have any questions regarding our privacy statement, please feel free to contact us by mail at the street address by email to the email address provided in our “Contact Us” section of the Website.